No access to your own profile
You can't get into the profile: wrong account, a former employee, lost credentials. We sort it out without tying you up with Google Support for months.
Reputation specialists · nearly 10 years in the field
Remove your business profile. In 2 hours.
We remove your Google Business Profile completely. Including all reviews, photos and the Maps listing. You only pay once it's gone.
- You only pay after successful removal
- Done in 2 to 6 hours
- Reachable 7 days a week, including Sundays and holidays
As featured in
When removal makes sense When the profile does more
When the profile does more
harm than good.
From a doctor's office to the vegetable stand on the corner. What matters isn't the industry — it's your problem.
Took over a mess
You took over a practice, restaurant or shop, and the previous owner left a profile full of bad reviews. Instead of grinding it back up for years, we wipe the slate clean.
A wave of negative reviews
Fake reviews, sabotage from a competitor, or a single incident that escalated. Fighting them one by one is tedious and expensive. Profile gone, problem gone.
A clean restart
You want to start with a fresh profile, without historical baggage. If you like, we'll help you build a new profile after the removal.
The profile no longer fits
You've pivoted, moved location or changed your business model. The old profile sends the wrong signals to new customers. Get rid of it.
Privacy back
You no longer need a public Google presence — for instance because you don't run a storefront. We remove you from Search and from Maps.
Sound like your situation?
Get rid of it now
How it works Four steps to a
Four steps to a
removed profile.
Clear, transparent, no bureaucracy. You always know where you stand.
01
Check your profile
Enter the name or URL of your Google profile above. In seconds we'll show you whether removal is doable.
Free & non-binding
02
Place your order
You place a paid order, but with no immediate payment. You only confirm that you'll pay the agreed price once the profile is removed.
No immediate payment
03
We remove your profile
Our team starts right away. Usually your profile is fully removed within 2 to 6 hours. Weekends too.
Usually in 2–6 hours
04
Payment link. Only now.
After successful removal you get a confirmation with a payment link (Stripe). Card, SEPA, EPS, Klarna, Apple Pay, Google Pay. 2-day payment window. If it doesn't work, you pay nothing.
Pay only after success
About ZeroStar About us –
About us –
ZeroStar by Jeremie Trachtenberg Reputation
In a digital world where a single listing can decide a company's trust, revenue and future, control over your own online reputation is no longer a luxury — it is business-critical.
ZeroStar specializes in exactly this decisive point: the targeted, efficient and discreet removal of Google Business Profiles.
Behind ZeroStar stands Jeremie Trachtenberg — entrepreneur, sales strategist and one of the most experienced experts in Europe in this highly sensitive field.
Born in 1976, he began his career the classic way, in sales. After a solid training he quickly rose to sales director across various industries and built a deep understanding of markets, scaling and entrepreneurial dynamics. At just 20 he founded his first own sales agency in the tangible-assets sector — early proof of his entrepreneurial ambition and his ability to execute.
While many companies were slow to realize how much digital visibility shapes their success, Jeremie Trachtenberg engaged intensively with marketing, perception and reputation early on. Over the years he developed a profound understanding of how trust is built — and how quickly it can be destroyed.
The decisive turning point came in 2017.
As one of the very first providers, he recognized the massive risk posed by negative or unwanted Google Business Profiles — and developed a technical solution that meets companies exactly here: not at the symptoms, but at the cause.
What began as a specialized approach was steadily refined and perfected in the years that followed. Together with international partners, a methodology emerged that today ranks among the most effective solutions on the market.
The result:
More than 1,000 businesses worldwide already rely on the expertise of Jeremie Trachtenberg and ZeroStar when it comes to removing critical Google Business Profiles and restoring their reputation for the long term.
These include:
- mid-sized companies
- international brands
- service providers in sensitive industries
- entrepreneurs for whom discretion is the top priority
What they all share: they are not looking for a standard solution — they want a result.
Alongside ZeroStar, Jeremie Trachtenberg runs other specialized projects around Google Business Profiles. The focus is consistently on speed, efficiency and maximum discretion.
His work does not go unnoticed: as an expert he appears regularly in the media and has been featured in programs such as ORF DOK1, among other TV shows.
Today ZeroStar operates internationally, headquartered in Munich and with clients around the world.
But what truly sets ZeroStar apart is not just experience or technology — it is the approach:
While others try to optimize reviews or paper over symptoms, ZeroStar starts where the problem actually originates.
At the source.
Because the reality is clear:
A single negative or unwanted Google Business Profile can be enough to destroy trust, lose customers and block growth.
ZeroStar offers no experiments.
No off-the-shelf solutions.
No compromises.
Just a clear specialization on one goal:
regaining control over your digital reputation.
Fast.
Efficient.
Discreet.
ZeroStar helps where others fail.
Real cases, anonymized
Problems we solve every day.
No names, for discretion. Every case is real.
1,000+ Happy customers
2–6 h Avg. turnaround
€0 No upfront
~10 yrs Experience
★★★★★Verified“We just wanted peace. Not a lawsuit.”
A former employee spread fake 1-star reviews against us for months. ZeroStar removed the listing technically. No court date, no statements, no more strain.
★★★★★Verified“A lawyer would've been pricier and slower.”
When we took over the business, the profile was already wrecked: 47 bad reviews, not one real customer. ZeroStar was the easiest route, no appointments, no paperwork. The next day it was quiet.
★★★★★Verified“A clean restart. Discreet.”
After the change of ownership we were stuck with 86 old reviews. ZeroStar removed the old profile completely. We're starting fresh now, with no baggage, and without it ever becoming public.
★★★★★Verified“Gone in 3 hours. Exactly as promised.”
We'd lost trust because two other providers had promised for months and never delivered. ZeroStar was done three hours later. Money only changed hands afterward. Exactly how we wanted it.
★★★★★Verified“No more access to the old profile. Gone anyway.”
The previous owner took the Google account with them. We could no longer get into the old profile. ZeroStar removed it via the GDPR procedure. Finally we could build the new one.
★★★★★Verified“Reachable even on Sunday.”
Friday night, after a pile-on, it was panic. We placed the order early Saturday; by Sunday noon the profile was gone. Personally guided, no hotline. A relief for the whole team.
★★★★★Verified“Three locations, one day, no stress.”
We had three old profiles from a former brand running in parallel. All three were removed the same day. A clean break, no effort for us, a fair flat price.
★★★★★Verified“Competitor sabotage. Handled overnight.”
For weeks, organized fake reviews kept coming. We googled, found ZeroStar, ordered on Wednesday. By Thursday morning the profile was completely gone. We could finally start over.
Prefer to talk? A quick call.
A quick call.
A WhatsApp message. Done.
Prefer to speak with us directly instead of placing a binding order in the shop? We'll check your profile personally. Reachable 7 days a week — including Sundays and holidays. For the full binding order, head to the shop.
Get in touch directly
Send us a quick WhatsApp or give us a call. We usually reply right away, 7 days a week — including Sundays and holidays. No form, no waiting.
- Free initial check of your profile
- A clear answer: doable or not, right away
- Payment only after successful removal
Background knowledge
Why you can't delete individual reviews yourself.
Google removes individual reviews only for a clear legal violation, not for every insult. And even if you manage it: the profile stays online, and tomorrow the next bad review arrives. The only clean solution is complete technical profile removal.
Report a single review
What happens: almost nothing.
Google screens reports automatically and only accepts unlawful content (insults, defamation with proof). “Unfair” or “inaccurate” isn't enough. Success rate in Europe: under 5%.
“Remove profile” in your account
What happens: only half-effective.
This button only removes your access. The profile stays in Google's database as “unclaimed.” Reviews, photos and the Maps listing remain visible. Anyone can claim the profile.
The clean way
Technical profile removal
What happens: gone is gone.
The listing is removed completely from Google's database, including all reviews, photos and Maps. That only works through the right lever in the Google backend. Private accounts have no permission for it. Only a specialized agency.
The official way
Want to try it yourself first?
Fair enough. Here's the full click-path to remove your Google Business Profile from your account. Heads up: this only removes it halfway (see the note below the steps).
- 1
Sign in to Google
Sign in with the Google account that owns the profile. No longer have access? Then this is the end of the line — the DIY route won't work.
- 2
Type “my business” into Search
Type
my businessinto Google Search. Google shows your profile management area at the top (only when you're signed in). - 3
Open the three-dot menu
Click the
⋮menu at the top right next to your profile name and choose “Profile settings”. - 4
Select “Remove Business Profile”
Scroll to the “Remove Business Profile” section and click it. Google now asks whether you want to remove just your access or more.
- 5
“Remove profile content and managers”
Choose this option (not “remove manager only”). This signals to Google that the profile should leave your management.
- 6
Confirm with “Next” → “Remove”
Confirm the security prompt. Your profile disappears from your account dashboard. In Google Search and on Maps it stays visible for now.
Ready to close the old profile
for good?
Check in 30 seconds whether your profile can be removed. Free, no obligation, no account. In 2–6 hours it's gone. You pay only afterward.